At bri62, we believe that gambling should be an enjoyable form of entertainment — never a source of financial stress, emotional harm, or family conflict. Our responsible gaming framework gives every player in Jakarta, Surabaya, Bali, and across Indonesia the tools, knowledge, and direct support they need to stay in control at all times.
Gambling can be addictive. Please play responsibly. bri62 is strictly an adults-only (21+) platform. If you or someone you know is struggling with problem gambling, please use our self-exclusion tools, contact our 24/7 support team at [email protected], or reach out to a qualified counselling service. You can also call or message our dedicated responsible gaming line at +62 811-0000-6262 (WhatsApp, available 24/7).
Our Commitment
Responsible gaming is not a regulatory checkbox for bri62 — it is a foundational principle woven into every feature we build and every policy we enforce. We want every player to enjoy our sportsbook, live casino, and slot games as a leisure activity within their means and within their time, never beyond.
Every bri62 account comes with built-in safeguards. Our systems monitor gaming patterns for signs of problem behaviour and proactively flag accounts that may benefit from support or intervention — before a problem escalates.
We enforce a rigorous Know Your Customer (KYC) verification process. No withdrawals are processed and no bonuses are activated until identity and age have been independently confirmed. Underage gambling is strictly prohibited.
bri62 ensures that all game return-to-player (RTP) rates and sportsbook margins are clearly communicated. We never misrepresent your chances of winning, and all games are provably fair with audited RNG certification.
Enable session time reminders in your account settings. bri62 will send you a pop-up notification after a set interval — 30 minutes, 1 hour, or 2 hours — reminding you how long you have been playing and prompting you to take a break.
Set daily, weekly, or monthly deposit limits in Rupiah (IDR) directly from your account dashboard. Once set, limits can only be decreased immediately; increases take 24–72 hours to process — a deliberate cooling-off period designed to protect you.
Players who feel their gambling is becoming a problem can activate a self-exclusion or temporary time-out at any time. Once initiated, access is immediately restricted and cannot be reversed for the duration of the exclusion period.
Gambling should be entertainment, not income. The outcomes of all bri62 games and sports markets are determined by chance or independent sporting results. No betting strategy, system, or pattern guarantees consistent profit. Always set a budget you are comfortable losing before you begin a session — and stick to it.
Account Tools
bri62 provides a comprehensive suite of account management tools accessible at any time from your player dashboard. Here is a full overview of what is available to you and how each tool works:
Cap how much you can deposit into your bri62 account over a daily, weekly, or monthly period. Set your limit in IDR (e.g., Rp 500.000 per day or Rp 2.000.000 per week). Reducing a limit takes effect immediately; increasing it requires a 72-hour review period.
Available NowSet a maximum amount you are willing to lose within a defined period. Once your net loss reaches the limit, your ability to place further wagers is paused for the remainder of the period, protecting you from chasing losses in the heat of the moment.
Available NowSpecify the maximum number of minutes or hours you want to spend on the platform in a single session. When the limit is reached, bri62 will display a clear notification and log you out automatically after a short grace period.
Available NowTake a short break from the platform for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains open but you cannot log in, deposit, or place wagers. Marketing communications are also suspended for the duration.
Immediate EffectFor players who feel they need a longer or permanent break, bri62 offers self-exclusion periods of 3 months, 6 months, 1 year, or indefinitely. Self-exclusion is irreversible for its full term and blocks all access, deposits, bonuses, and marketing.
Permanent ProtectionRequest a detailed statement of your betting and gaming activity — including total deposits, total withdrawals, net win/loss, and time spent — for any period up to 12 months. This report is delivered to your registered email address within 24 hours (WIB).
On RequestThe example below illustrates a player who has set a weekly deposit limit of Rp 1.000.000. Their current week's deposits are tracked in real time against this cap.
All limits are configurable in your bri62 account dashboard at any time.
Self-exclusion is the most powerful protection tool available. Here is how to activate it on bri62 in three steps:
Log in to your bri62 account and navigate to Account Settings → Responsible Gaming.
Select "Self-Exclusion" and choose your preferred exclusion duration: 3 months, 6 months, 1 year, or indefinite.
Confirm your decision by entering your account password. Exclusion takes effect within 60 seconds. Any Real Funds Balance will be returned to your registered payment method.
Self-exclusion cannot be reversed before its expiry date under any circumstances, including by contacting support. This is by design — to protect you when you need it most.
Know the Signs
Problem gambling can develop gradually and is not always obvious. It does not discriminate by income, education, or background — it can affect anyone. The warning signs below are common indicators that gambling may have stopped being a source of entertainment and started becoming a harmful habit. If you recognise several of these in yourself or someone you care about, please reach out for support immediately.
Self-Assessment
Answer these questions honestly. If you answer "Yes" to three or more, we strongly encourage you to contact our responsible gaming support team or activate a time-out or self-exclusion from your account dashboard.
Have you ever gambled more than you intended to in a single session, even after deciding in advance to stop?
Have you ever felt the need to bet with larger and larger amounts of money to experience the same level of excitement?
Have you missed work, family commitments, or social activities because you were gambling or thinking about gambling?
Have you gambled to try to recover money that you previously lost — a behaviour commonly called "chasing losses"?
Have you borrowed money, sold assets, or used savings earmarked for essential expenses (rent, food, bills) in order to gamble?
Have people close to you — family, friends, or a partner — expressed concern about the amount of time or money you spend gambling?
Your answers are private. This questionnaire is for your personal reflection only — your responses are not recorded or transmitted to bri62. If you answered "Yes" to three or more questions, please use our self-exclusion tool or contact support at [email protected].
Your Indonesian National Identity Card (KTP) is the primary document used to confirm your identity and date of birth during the KYC process. Uploads are reviewed within 24 hours (WIB).
If you are a parent or guardian, we recommend installing parental control software on shared devices to prevent minors from accessing gambling sites, including bri62. Contact us if you need guidance on recommended tools.
Suspect that a person under 21 has registered on bri62? Report it immediately to [email protected] with subject line "Underage Report". We will investigate and act within 2 business hours.
Any account confirmed to belong to a person under the age of 21 is permanently closed with no exceptions. Deposited funds are fully refunded to the originating payment method (BCA, BRI, OVO, DANA, etc.).
Get Help
If you feel that gambling is negatively affecting your life, your finances, or your relationships, you do not have to face it alone. bri62 provides multiple direct support channels, and we encourage every player who feels concerned to reach out immediately — there is no stigma and no judgement.
Our dedicated responsible gaming team reviews all messages flagged as welfare-related within two business hours, 24/7 including all Indonesian public holidays.
[email protected]Access live chat directly on the bri62 platform after logging in. Indonesian-speaking agents are available around the clock, including during Idul Fitri, Nyepi, and Ramadhan.
Available In-PlatformReach our team via WhatsApp for urgent responsible gaming matters. Response time is typically under 15 minutes during peak hours (08:00–24:00 WIB).
+62 811-0000-6262For cases where a player's welfare requires urgent intervention — such as a family member expressing concern about a loved one — our welfare escalation team can coordinate a full account review within 4 hours.
[email protected]Common Questions
Best Practices
The vast majority of bri62 players enjoy our sportsbook, live casino, and slot games as a fun, social leisure activity without any adverse effects. These practical tips help you stay in that group — whether you are betting on BRI Liga 1 matches, spinning the reels on Pragmatic Play titles, or playing a hand of live baccarat with Evolution Gaming.
Decide on a fixed amount in IDR that you are comfortable losing before you open the bri62 platform. Treat this as the cost of entertainment — the same way you would budget for a night out in Jakarta or a cinema ticket. Once that amount is spent, stop for the session.
A losing streak is a normal statistical outcome, not a debt that needs to be repaid. Chasing losses by increasing bet sizes or depositing extra funds almost always leads to greater losses. If you are down, close the platform, take a walk, and return another day with a fresh session budget.
It is easy to lose track of time when you are engaged in an exciting match or a bonus round on a slot game. Use bri62's session time reminder feature, or set an external alarm on your phone. Regular breaks — at least 10–15 minutes every hour — are strongly recommended.
Avoid placing bets when you are tired, stressed, emotionally upset, or under the influence of alcohol or substances. These states impair judgment and dramatically increase the risk of impulsive, high-value bets that you may regret. Wait until you are calm and clear-headed.
Gambling should complement your life, not define it. Maintain balance with family time, hobbies, exercise, work, and social activities. If friends or family in Bandung, Yogyakarta, or wherever you are based express concern about your gambling, take it seriously — they often notice changes before you do.
Before wagering real IDR on any bri62 game or market, take time to understand the rules, odds, and house edge. Use free demo modes where available. For sports betting, research your markets — whether it is a mix parlay (an accumulator bet) or a straightforward BRI Liga 1 match winner — before committing funds.
bri62 is committed to being the most player-safe betting platform for Indonesian users. Explore our games, manage your account tools, or get answers to any questions you may have.